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Accessibility Statement

The Palace of Versailles undertakes to make its Website accessible pursuant to Article 47 of Law n° 2005-102 of 11 February 2005.

To this end, it implements the corrective actions required for the bringing into compliance of its website and provides for rectifications.

This accessibility statement applies to the Palace of Versailles website and was issued on Tuesday 2 April 2024.

1. Compliance status

The Palace of Versailles is partially compliant with the general benchmark for improved accessibility, RGAA version 4.1, due to the non-compliant aspects listed below.

2. Test results

The RGAA 4.1.2 compliance audit executed by the company numerik-ea reveals that 73.91% of RGAA 4.1.2 criteria are adhered to.

Specifically :

  • Number of compliant criteria: 51
  • Number of non-applicable criteria: 18
  • Number of non-compliant criteria: 37

3.  Non-accessible content

The below-listed content is not accessible for the following reasons:

Non-compliance

  • 1.9 - Where necessary, is each image caption correctly linked to the associated picture?
  • 3.2 - For each webpage, is the contrast between the text colour and background colour sufficiently high (except specific cases)?
  • 3.3 - For each webpage, is the contrast sufficiently high for the colours used in interface components or information-conveying graphic elements (except specific cases)?
  • 4.1 - Where necessary, does each pre-recorded time-based medium provide a verbatim transcription or audio description (except specific cases)?
  • 4.3 - Where necessary, does each pre-recorded synchronised time-based medium provide synchronised sub-titles (except specific cases)?
  • 7.1 - Where necessary, is each script compatible with assistive technologies?
  • 7.3 - Can each script be controlled by the keyboard and all pointing devices (except specific cases)?
  • 7.5 - For each webpage, are status messages correctly rendered by assistive technologies?
  • 8.6 - For each webpage with a page title, is this title relevant?
  • 8.7 - For each webpage, is every language change specified in the source code (except specific cases)?
  • 10.2 - For each webpage, does visible information-conveying content remain present when style sheets are deactivated?
  • 10.8 - For each webpage, is hidden content likely to be ignored by assistive technologies?
  • 10.9 - For each webpage, information must not be provided solely by form, size or position. Is this rule applied?
  • 11.1 - Does each form field have a label?
  • 11.10 - For each form is the input control used appropriately (except specific cases)?
  • 12.8 - Is the tab order of each webpage coherent?
  • 12.11 - For each webpage, where necessary, is any additional content that appears when browsing, focusing on or activating an interface component accessible via the keyboard?
  • 13.3 - For each webpage, does every downloadable office document have, where necessary, an accessible version (except specific cases)?

Content not subject to accessibility requirements

  • Files available in office formats published prior to 23 September 2018.
  • Third-party content which is neither funded nor developed by the body in question and is not under the latter’s control.

4. Issuing of this accessibility statement

This statement was issued on 2 April 2024.

5. Technologies used for execution

  • HTML5
  • CSS
  • Javascript

6. Test environment

Webpage tests were executed with the following combinations of web browsers and screen readers:

  • NVDA, Firefox
  • Jaws, Firefox
  • Voiceover, Safari

7. Devices used during assessment

  • WCAG contrast checker
  • HeadingsMap
  • Web developer
  • ARC Toolkit

8. Webpages checked for compliance

P01

Home

https://www.chateauversailles.fr/

P02

Contact

https://www.chateauversailles.fr/contact

P03

Assistance & Accessibility

https://www.chateauversailles.fr/aide-accessibilite#navigation

P04

Legal information

https://www.chateauversailles.fr/mentions-legales#protection-des-donnees-personnelles

P05

Site map

https://www.chateauversailles.fr/plan-du-site

P06

Practical information

https://www.chateauversailles.fr/preparer-ma-visite/informations-pratiques

P07

Tickets and prices

https://www.chateauversailles.fr/preparer-ma-visite/billets-tarifs

P08

Plan your visit

https://www.chateauversailles.fr/preparer-ma-visite

P09

Visit routes and advice

https://www.chateauversailles.fr/preparer-ma-visite/parcours-conseils

P10

Fountain shows and musical gardens

https://www.chateauversailles.fr/actualites/spectacles/grandes-eaux-jardins-musicaux

P11

Disabled group

https://www.chateauversailles.fr/relais-culturels/groupe-handicap#venir-avec-un-groupe

P12

Louis XIV

https://www.chateauversailles.fr/decouvrir/histoire/grands-personnages/louis-xiv

P13

Palace of Versailles calendar

https://www.chateauversailles.fr/agenda-chateau-versailles

P14

Facilities

https://www.chateauversailles.fr/preparer-ma-visite/sur-place?tid=192

P15

Louis XV Passions of a King

https://www.chateauversailles.fr/actualites/expositions/louis-xv-passions-roi

P16

The Palace

https://www.chateauversailles.fr/decouvrir/domaine/chateau

P17

The Estate

https://www.chateauversailles.fr/decouvrir/domaine

P18

Discover

https://www.chateauversailles.fr/decouvrir

P19

Free admission and reduced rates

https://www.chateauversailles.fr/preparer-ma-visite/conditions-gratuite#gratuites

P20

Search results (search example: opening hours)

https://www.chateauversailles.fr/search#stq=horaires&stp=1

P21

What’s on

https://www.chateauversailles.fr/actualites

P22

Visit Versailles as a family

https://www.chateauversailles.fr/preparer-ma-visite/visiter-versailles-famille

 

9. Feedback and contact

If you are unable to access any content or service, you may contact the website manager to be directed to an accessible alternative or to obtain the content in another form.

10. Legal remedies

In the event of a lack of accessibility that prevents you from accessing content or a functionality of the website, and failing to obtain a response from us upon reporting this default, you are entitled to send your complaint or a request for referral to the Defender of Rights.

  • Use the dedicated contact form to send a message to the Defender of Rights.
  • Contact the Defender of Rights officer in your area.
  • Send a postal letter to the following address (no stamp required): Le Défenseur des droits - Libre réponse 71120 - 75342 Paris CEDEX 07.