FAQ

The best of Versailles for subscribers! Choose from two offers: 

• The SOLO card (valid for the subscriber alone) at €65 
• The DUO card (valid for the subscriber and a guest of their choice) at 98€.

During an entire year, this subscription allows you : 

• To rapidly enter the Palace and the Grand Trianon thanks to the queue-cutting access by simply presenting your subscription card (excluding security checks). 
• To access freely and unlimitedly to the gardens (even on the days of the musical fountain show and the musical gardens), to the Trianon estate and to temporary exhibitions.
• To benefit from preferential rates in the shops, restaurants and activities of the estate.
• To take advantage of a cultural programme (visits, conferences, etc.) reserved for subscribers.

Make the most of your subscription with just two visits to the estate! 

Due to application of the anti-terrorist security plan, large bags and suitcases are prohibited. Automatic deposits are at your disposal to leave your personal items and luggage that do not exceed the limited format.

The Passport ticket grants admission to the entire estate of Versailles including the palace, estate of Trianon (the Grand Trianon, the Petit Trianon and the Queen's Hamlet), the gardens and temporary exhibitions.

• The Passport ticket with timed entry grants admission to the whole Estate and guarantees access to the Palace within half an hour following the chosen time. It is sold for the same price as the Passport ticket (€20) except on Fountains show or Musical Gardens days, when it costs €27. A concessions ticket is available for €10 for people entitled to free entry (non-EU residents aged between 6 and 17 years and EU residents aged between 6 and 25 years, upon presentation of proof of eligibility at the ticket barriers).

Please check whether you are entitled to free admission before buying your ticket.

You can buy this ticket from our online ticket office or at the ticket offices at the Palace, the Grand Trianon or the Petit Trianon.
NB: this ticket does not grant admission to the Night Fountains Show.

Every ticket in one look

The Versailles estate is closed on the 1^st January, 1^st May and 25^th December.

It is open on other public holidays, except when they fall on a Monday, the weekly closing day.

On Mondays, only visits for school groups are offered: http://en.chateauversailles.fr/teachers

To modify information in your customer account, please send an email to versailleseducation@crm.chateauversailles.fr

The Passports include the admission to all the temporary exhibitions. The Palace ticket includes the admission to the temporary exhibitions held in the Palace, and the Estate of Trianon ticket includes the admission to the ones held in the Grand Trianon.

Children’s pushchairs and baby carriers with metal frames are not allowed in the rooms of the Palace. Animals are not permitted. Please turn off mobile phones in the rooms and no flash photography is allowed.

Download the rules

• Rules for visiting the museums of Versailles and Trianon
• Rules for visiting the National Estate of Versailles and Trianon
• Rules for visiting the National Estate of Marly

Download the maps

• Map of the Estate of Versailles
• Map of the Trianon palaces and Marie-Antoinette’s Estate
• Map of the State Apartments

The Estate of Trianon (the Grand Trianon, the Petit Trianon and Marie-Antoinette’s Estate) is open from 12.00pm.

From the city via the Park :
On foot, by bike or car, go through the Saint Anthony gate (pedestrians and bikes, vehicles are only allowed between 9am and 5.50pm on week-ends during high season) or through the Queen’s Gate (vehicles are only allowed between 9am and 4.50pm or 5.50pm depending on the season).

From the Palace via the Gardens and Park :
On foot (30 minutes), on the little train or in an electric vehicle (20 minutes). Go through the Prince’s Courtyard to enter the gardens.
NB: the admission to the Gardens is charged on Musical Fountains Show and Musical Gardens days (included in the Passport ticket).

Public transport:
In high season (April to October), the TRI bus of the Versailles Phébus network runs between Versailles Chantiers train station, Versailles Château Rive Gauche train station, the Palace of Versailles, Versailles Rive Droite train station and the Palaces of Trianon (terminus “Les Trianons”).
Journey times and routes available at www.phebus.tm.fr

Disabled access :
It is advisable to go to the Estate of Trianon by car or bus from the city, or in an electric vehicle from the Palace.
Enter via the Queen’s Gate; parking is and dedicated spaces are available upon presentation of proof of disability (proof of disability card or European disabled parking permit).
There are access ramps at the entrances to the Trianon Palaces.
Manual wheelchairs are available for free for visiting the Grand Trianon and the Petit Trianon.
Guide dogs and trainers are allowed upon presentation of proof.
Please note that the first floor of the Petit Trianon is not accessible to people with a motor disability, but a multimedia room on the ground floor provides a presentation of the first floor and the attic.

• To reduce the waiting time at the entrance to the Palace, it is advisable to buy a Passport ticket with timed entry. This ticket grants admission to the whole Estate and guarantees access to the Palace within half an hour following the chosen time.
• For all other tickets, we recommend purchasing them online to avoid queues at the Palace ticket offices. You can present tickets purchased online in a printed version or a digital format on your phone. If you are entitled to free admission, go directly to the entrance of the place you want to visit (Entrance A of the Palace, entrance of the Grand Trianon etc.) with your proof of entitlement and ID.

Nevertheless, you may still have to wait to enter the Palace on crowded days.

NB tickets purchased online do not include priority admission.

The Palace and Estate of Trianon are closed on Mondays

Opening times vary depending on the location and time of year. The Palace and the Estate of Trianon are closed on Mondays.

• The Palace of Versailles is open from 9am to 5.30pm (6.30pm in high season).
• The Estate of Trianon is open from 12 noon to 5.30pm (12 noon to 6.30pm from April to June and September to October, 10am to 6.30pm in July and August).
• The Gardens are open from 8am to 6pm (8.30pm in high season).
• The Park is open from 8am to 6pm (7am to 8.30pm in high season).

The Palace of Versailles is closed on 1 January, 1 May and 25 December. It is open on all other national holidays except on Mondays, the weekly closing day.

More information for preparing your visit

Unaccompanied visit of the Palace:

Visitors to the Palace must book in advance and select a specific time slot. We highly recommend that visitors pre-book their tickets online.  Once you have booked your ticket online and printed it, go directly with your ticket to Entrance A of the Palace.

Visitors eligible for free admission must pre-book online. If this is not possible, they may book a time slot directly at the South Minister Wing. 

Unaccompanied visit of the Estate of Trianon:
Go directly to the Grand Trianon entrance or the Petit Trianon entrance with your ticket.

Visiting the gardens:
Admission to the gardens is included in the Passport ticket.

NB: On Musical Fountains Show and Musical Gardens days, free admission to the gardens is only granted to children from 0 to 5 years old.

If you are entitled to free admission to the Palace and the Estate of Trianon, the concessionary Passport ticket with timed entry (€10) grants priority admission to the Palace (according to the booked time) for non-EU residents between the ages of 6 and 17 and EU residents between the ages of 6 and 25 (upon presentation of proof of eligibility at the ticket barriers). It also includes admission to the Musical Fountains Show and the Musical Gardens.

For admission to the gardens only, you can also buy tickets for the Musical Fountains Sho and the Musical Gardens online or at the entrance to the Gardens: via the Princes' Courtyard from the Palace or via the Queen's Gate from the Park.



Guided tours:
The guided tours reception at the Palace is located in the South Minister Wing (on the left of the Honour Courtyard).
If you have booked a guided tour via the online ticket office, check where the tour starts and go directly to the indicated location.

A guide from the Palace of Versailles will reveal less well-known areas, including some that are not accessible during unaccompanied visits.
In addition, if you have booked a guided tour you will have direct access to the Palace at the dedicated time slot for your visit. At the end of your guided tour you can go directly to the unaccompanied visit of the Palace.

Tickets for guided tours cost €10 and must be purchased in addition to a Palace ticket or Passport ticket.

Guided tours are free for children under 10 years of age.

Yes, you can go straight to the unaccompanied visit of the Palace (the King's Apartments, the Royal Chapel, the Hall of Mirrors, the Apartments of Mesdames and the temporary exhibitions) or the Estate of Trianon (Petit Trianon or Grand Trianon) depending on the location of your activity.
Admission to the gardens is free except on Musical Fountains Show and Musical Gardens days when an admission fee is charged (free admission for children under 6 years old).

 Automatic deposits are at your disposal to leave your personal items and luggage that do not exceed the limited format. You will find them at the Information points : 

• South ministers' wing : free automatic deposits are available (for luggage not exceeding 46 x 43 x 26 cm)
• North ministers' wing : exclusively for school groups, free automatic deposits are available (for luggage not exceeding 46 x 43 x 26 cm)

Nevertheless, pushchairs are accepted in the museum.

Security officers are available to assist you. The officers can be identified by their badges. They are present throughout the visit (in the courtyard, gardens, and museum entrances and exits.) A lost child can ask them for help. The child will receive immediate assistance and the officers will take the necessary measures to find the child’s chaperones. Likewise, chaperones or parents can also receive assistance from security officers if they have lost a child.

• The Gallery of Coaches, located in the Great Stables of the Palace of Versailles, is open only on weekends from 12.30pm to 5.30pm (in Low Season) or from 12.30pm to 6.30pm (in High Season). Admission is free and no ticket is required.
• The gardens are also free, except on Musical Fountains Show and Musical Gardens days.
  In High Season, admission to the gardens is charged on Musical Fountains Show and Musical Gardens days (Tuesdays, Fridays, weekends and national holidays, from 31 March to 31 October 2018), except for children under 6 years of age. On these days, 15 groves are exceptionally open to the public. (Admission included in the Passport and 2-day Passport tickets)
• The Park is open every day all year round and admission is free.

The main entrance to the Palace of Versailles is via the Honour Gate.

For unaccompanied visits of the Palace:

• If you do not have tickets when you arrive and are not eligible for free admission, go to the ticket office in the South Ministers' Wing (on the left of the Honour Courtyard), then proceed to Entrance A of the Palace for individuals.
• If you have booked your ticket online and printed it at home, or if you are entitled to free admission: go directly to Entrance A of the Palace with your documentary proof.

For Guided Tours:
The guided tours reception of the Palace is located in the North Ministers' Wing (on the right of the Honour Courtyard).

For disabled people:
The central pedestrian path from the Honour Gate provides easier access to the Royal Gate and Entrance A.
Parking in the Honour Courtyard is free for disabled people on presentation of named proof of disability (proof of disability card or European disabled parking permit).

The Park surrounding the Grand Canal is free and open daily (except in extreme weather conditions: snow, strong winds, etc.) and can be accessed via the gardens or the city.  You may visit the park on foot, horseback, by boat, Segway®, with an electric vehicle or on the little train.  Vehicles must pay a fee to enter the Park (€3 for motorcycles, €6 for cars, €30 for coaches) except for disabled people upon presentation of proof of disability. Parking spaces are available at the Grand Canal, at the entrance to the Petit Trianon, the Grand Trianon and the Queen's Hamlet.

From the city, three entrances provide direct access to the park, depending on what you want to see:

• The Queen's Gate (north-east): located on the Boulevard de la Reine, near the gardens.
  On foot or by bike from 7am or 8am to 6pm or 8:30pm depending on the season, or by car from 9am to 4:50pm or 5:50pm.
• Saint Anthony Gate (north): located on D186 when arriving from Chesnay, near Marie-Antoinette’s Estate. 
  On foot or bike from 9:30am to 6pm or 7pm depending on the season. Vehicles are only allowed on weekends in high season (access is charged, last entrance is at 6:50pm). 
• Sailors' Gate (south): located on Route de Saint-Cyr (D10). 
  On foot or by bike from 9:30am to 6pm or 7pm depending on the season.

You can reach the Park from the Palace by crossing the gardens on foot and going through the Petite Venise Gate.

NB: admission to the gardens is charged on Musical Fountain Show and Musical Gardens days. You cannot cross the gardens on these dates without paying the entrance fee.

• All the areas open for unaccompanied visits of the Palace and the Grand Trianon are accessible for disabled people.
• The first floor of the Petit Trianon is not accessible to people with a motor disability. However, a multimedia room on the ground floor provides a presentation of the first floor and the attic.
• If you are visiting as an individual, take a look at the guided tours page. If you are visiting as a group, please see the proposed tours on the dedicated page.

For more information, please contact versaillespourtous@chateauversailles.fr or call us on +33(0)1 30 83 75 05.

The groves are closed in low season. They are open in high season for the Musical Fountains Show and Musical Gardens, allowing you to stroll through the gardens listening to Baroque music as you discover the 15 groves open just for the occasion.

You can also discover the groves with a guide when you take the "Jardins et bosquets" guided tour (in French only) .

Learn more about the gardens and groves of Versailles

Shows & Events: You can book tickets for shows on the Château de Versailles Spectacles website or by calling +33(0)1 30 83 78 89.

NB: Tickets for Palace of Versailles Shows and events may not be purchased from the Palace ticket office. Tickets may only be booked online or by phone.

Musical Fountains Show and Musical Gardens: you may purchase tickets for the Musical Fountains Show and Musical Gardens on the Château de Versailles Spectacles website or by calling +33(0)1 30 83 78 89.
You can also buy them directly at the entrance to the Palace gardens.

NB: Tickets for the Musical Fountains Show and Musical Gardens may not be purchased from the Palace ticket office.

• Animals are not allowed in the Palace, gardens or the Estate of Trianon, but they are allowed in the Park. Guide dogs are allowed throughout the entire Estate upon presentation of proof.

No, the Fountains Night Show is a separate event held every Saturday evening from 17 June to 16 September from 8:30pm to 11:05pm.
An admission fee is charged  if you want to visit the gardens on Musical Fountains Show and Musical Gardens days (Tuesdays, Fridays, weekends and holidays). Admission is free the rest of the time.