FAQ

• Due to the closure of the left luggage service for sanitary reasons, the pushchairs are tolerated inside of the Palace. We strongly recommend the use of baby carriers and kangaroo bags as much as possible. Thank you for your understanding.
• Pushchairs are allowed in the Gardens and the Park.
• Under normal circumstances, pushchairs and metal baby carriers  are not allowed inside of the Palace. You must leave them at the free bag deposit. We advise you to bring a baby carrier without a metal frame for babies under one year old.
• See our visit routes and advice page to plan your visit to suit you based on duration, your family and the season.

Our family activities provide children and their parents with a fun way of discovering the places and collections of the Estate of Versailles (the Palace, gardens and Estate of Trianon).
Children are not permitted to participate in family activities by themselves, they must be accompanied by an adult from their family.

An average family group is composed of 4 individuals (2 children, 2 adults).

We recommend that you respect the suggested age limits for each family activity since they are designed with children’s cognitive development in mind.

Once you have finished the family activity, you can continue to the unaccompanied visit of the Palace or Trianon (depending on where your activity takes place) as well as the gardens (NB: admission to the gardens is free except on Musical Fountains Show and Musical Gardens days. An admission fee will be charged to visit the gardens on Musical Fountains Show and Musical Gardens days. Admission is free for children under 6 years old). 
For more information, consult our Visit routes and advice page to find the best route for your family based on the duration, your interests and the season.

See upcoming family activities (available in French)

For unaccompanied visits of the Palace:
Go to Entrance A with your tickets.
NB: tickets purchased online do not grant priority admission.

If you have not already purchased your tickets online, go to the ticket office in the South Ministers' Wing.

For a Family Activity or Guided Tour at the Palace:
Go to the guided tour entrance in the South Ministers' Wing with your booking information.

For a Family Activity or Guided Tour at the Estate of Trianon:
Go directly to the Grand Trianon entrance or the Petit Trianon entrance, depending on the location of your tour.

No, you cannot book a family activity for your family only. You can, however, book a Private Tour (€1000)  that allows you to customize your own personalized visit with a guide just for you and your family. For more information: +33 (0)1 30 83 77 82 - Group composition: maximum of 20 people. Bookings by email only: visiteprivee@chateauversailles.fr

The works in the permanent collection exhibition may be photographed or filmed for private use, but not for any collective or commercial purposes.  Visitors may not take photographs or film in the temporary exhibitions, unless otherwise stated at the entrance. To protect the works and guarantee a pleasant experience for all visitors, flash photography and extendible monopods for cameras and smartphones are prohibited.

The Palace reserves the right to change or cancel activities in the event of bad weather.

You can contact the specific visitors’ department by calling +33(0)1 30 83 75 05 or emailing versaillespourtous@chateauversailles.fr for more information on access to the Palace and possible routes for your visit.