FAQ

Some visitors are entitled to free admission to the Palace (the State Apartments, Hall of Mirrors etc.), the Trianon palaces, Marie-Antoinette's Estate, the temporary exhibitions and the audioguides:

• Young people under 18 years old
• European Union residents under 26 years old
• School pupils
• Teachers appointed to a French school with their Education Pass
• Disabled people and an accompanying adult
• French jobseekers on presentation of documentary proof dated within the last 6 months

Etc... To check whether you are entitled to free admission, click here.

If you are entitled to free admission, you must book a time-stamped ticket. To do this, book the slot of your choice online and select the free ticket option.
NB: you may still have a long wait at the entrance check points.

• Versailles Château Rive Gauche (RER C mainly from Saint-Michel and Champ de Mars stations); 10 min on foot from the Palace
• Versailles Rive Droite (Transilien mainly from Saint-Lazare and La Défense stations); 17 minutes on foot from the Palace
• Versailles Chantiers (Transilien mainly from Montparnasse station); 18 minutes on foot from the Palace

Buy two train tickets (outward and return) from your departure station to the station in Versailles, or a pass (Navigo, Mobilis or Paris Visite) including zones 1 to 4 if you are travelling from Paris.

NB: the T+ ticket is not valid for this journey.

View the map showing all the stations for getting to the Estate of Versailles

Consult train times

The Estate of Trianon (the Grand Trianon, the Petit Trianon and Marie-Antoinette’s Estate) is open from 12.00pm.

From the city via the Park :
On foot, by bike or car, go through the Saint Anthony gate (pedestrians and bikes, vehicles are only allowed between 9am and 5.50pm on week-ends during high season) or through the Queen’s Gate (vehicles are only allowed between 9am and 4.50pm or 5.50pm depending on the season).

From the Palace via the Gardens and Park :
On foot (30 minutes), on the little train or in an electric vehicle (20 minutes). Go through the Prince’s Courtyard to enter the gardens.
NB: the admission to the Gardens is charged on Musical Fountains Show and Musical Gardens days (included in the Passport ticket).

Public transport:
In high season (April to October), the TRI bus of the Versailles Phébus network runs between Versailles Chantiers train station, Versailles Château Rive Gauche train station, the Palace of Versailles, Versailles Rive Droite train station and the Palaces of Trianon (terminus “Les Trianons”).
Journey times and routes available at www.phebus.tm.fr

Disabled access :
It is advisable to go to the Estate of Trianon by car or bus from the city, or in an electric vehicle from the Palace.
Enter via the Queen’s Gate; parking is and dedicated spaces are available upon presentation of proof of disability (proof of disability card or European disabled parking permit).
There are access ramps at the entrances to the Trianon Palaces.
Manual wheelchairs are available for free for visiting the Grand Trianon and the Petit Trianon.
Guide dogs and trainers are allowed upon presentation of proof.
Please note that the first floor of the Petit Trianon is not accessible to people with a motor disability, but a multimedia room on the ground floor provides a presentation of the first floor and the attic.

• I have a visit to the Grand Trianon: I get there directly from the entrance of the Grand Trianon. To get there from the Palace of Versailles : by walking from the castle (about 30 minutes), or with the little train
• I have a visit to the Petit Trianon: I get there directly from the Petit Trianon entrance. To get there from the Palace of Versailles: by walking from the castle (about 30 minutes), or with the little train

During the high season and on the most crowded days, especially Tuesdays and weekends, we recommend visiting the Palace as soon as it opens at 9am.

From midday, you can visit the palaces of Trianon and Marie-Antoinette’s Estate. You can also enjoy the Gallery of Coaches from 12.30pm.

To make the most of your visit of the Palace and Estate, you should spend the whole day at Versailles. Take a look at our tips to plan your visit.

The Passport ticket grants easy access to all these areas.

The ideal route for a day-long visit, especially on crowded days:

• The Palace: as soon as it opens at 9am
• Gardens and Park: 10am to noon
• The palaces of Trianon and Marie-Antoinette’s Estate: noon to 4.30pm

Before and during your visit, the "Welcome" website will help you find your way to the different sites and services on the Estate (toilets, restaurants, transport, shops, audioguides, etc.). Using an interactive map, the website answers 150 of the most frequently asked questions.
With over 500 points of interest, the “Welcome” site lets you explore the Estate and find out more about Versailles.

The website is compatible with tablets and smartphones and can be accessed anywhere, at any time with 3G connection.

Available in French, English and Spanish.

From the Palace:
You can enter the gardens through the Princes' Courtyard, next to Entrance A of the Palace.

From the Park:
You can access the gardens via two entrances:

• Use the Queen's Gate to reach the Park, then go through the Neptune Gate at the northern end of the gardens, next to the Neptune Fountain.
• Use the Petite Venise Gate and the Ménagerie Gate on the west side of the gardens, next to the Grand Canal.

NB: admission to the Gardens is charged on Musical Fountains Show and Musical Gardens days. Find out more

• We facilitate access for disabled people to the different areas of the Estate upon presentation of proof of disability. See the Practical Information page to find out more.
• Discounted rates for certain services at the Estate (electric vehicles, little train etc.) are available upon presentation of proof of disability. Click here for more information. 
• Manual wheelchairs are available for free for visitors to the Palace, the Grand Trianon and the Petit Trianon.
• Audioguides compatible with induction loops and “behind the ear” hearing aids are available at the audioguide desk. 
• A visual guide in French sign language and with French subtitles is also available for visiting the King’s State Apartments.
• An audioguide with audio description is available in addition to the touch surfaces in the first room introducing the History of the Palace.

For more information, please email us at versaillespourtous@chateauversailles.fr or call +33(0)1 30 83 75 05.

The groves are closed in low season. They are open in high season for the Musical Fountains Show and Musical Gardens, allowing you to stroll through the gardens listening to Baroque music as you discover the 15 groves open just for the occasion.

You can also discover the groves with a guide when you take the "Jardins et bosquets" guided tour (in French only) .

Learn more about the gardens and groves of Versailles