subscription « 1 year in Versailles »

The information collected in the subscription forms is stored in a computerised file by the Etablissement public du château, du musée et du domaine national de Versailles to allow the handling of your subscription and the sending of information by email on the programme of events, news and visit offering of the Palace of Versailles for the Subscribers. In this framework, the legal grounds for the processing of your personal data is of a contractual nature or based on your consent regarding the sending of information by email. This data is kept for 10 years and is intended for use by departments of the Etablissement public du château, du musée et du domaine national de Versailles.

In accordance with the French law of 6 January 1978, modified, on "Information Technology and Liberties" and the European Regulation 2016/679 of 27 April 2016 called the "General Data Protection Regulation", you have the right to data portability and restriction and to access, amend and delete data concerning you.

If you would like to exercise your rights, you must send a letter with a photocopy of proof of identity to: L’Etablissement public du château, du musée et du domaine national de Versailles - Direction de l'information et de la communication - RP834 - 78000 Versailles. You also have the right to submit a complaint to the CNIL, the French supervisory authority in charge of the respect of obligations for the protection of personal data.

subscription to our newsletters

The personal data requested in the newsletters subscription form are necessary in order to allow email communication on the programme of events, news and general information for visiting the Palace of Versailles and on the offers and business operations of the Palace of Versailles online shop; segmentation and programming of automated campaigns; compilation of statistics on email performance (opening and clicks); and email address verification. This information is collected for the purposes of the Établissement Public du Château, du Musée et du Domaine National de Versailles, which is responsible for processing it. It is provided based on your consent. It may be communicated, for these same purposes, to authorised persons from the Palace and our service providers. It is stored for three years from the date of your registration.

You have the right to access, modify, remove, oppose, transfer or limit the processing of information concerning you, which you may exercise by emailing donneespersonnelles@chateauversailles.fr or by writing to the Établissement Public du Château, du Musée et du Domaine National de Versailles – direction de la communication – RP834 – 78000 Versailles, providing your contact details and proof of your identity. You may also withdraw your consent at any time by clicking on the unsubscribe link in our newsletters. You have the right to outline general and specific guidelines on how you would like the aforementioned rights to be exercised in the event of death. You also have the right to submit a complaint to the Commission Nationale de l’Informatique et des Libertés (CNIL), the French supervisory authority in charge of the respect of obligations for the protection of personal data.

For any questions on the processing of your personal data, please contact us at the Établissement Public du Château, du Musée et du Domaine National de Versailles – Direction de la Communication – RP834 – 78000 Versailles or by email at donneespersonnelles@chateauversailles.fr.

request for a guided tour for a group of adults

The personal data requested in the form to request a guided tour for a group are necessary in order to allow processing of reservations. Where appropriate, this allows us to send email communication on the programme of events, news and general information for visiting the Palace of Versailles for tourism professionals; segmentation and programming of automated campaigns; advice for visits by SMS, compilation of statistics on email and SMS performance (opening and clicks), and email address and phone numbers verification. This information is collected for the purposes of the Établissement public du château, du musée et du domaine national de Versailles, which is responsible for processing it. It is provided either on a contractual basis or on the basis of your consent to communication. It may be communicated, for these same reasons, to authorised persons from the Établissement and our service providers. It is stored for three years (ten years for invoicing data) from the date of your registration.

You have the right to access, modify, remove, oppose, transfer or limit the processing of information concerning you, which you may exercise by emailing donneespersonnelles@chateauversailles.fr or by writing to the Établissement public du château, du musée et du domaine national de Versailles – Direction de la Communication – RP834 – 78000 Versailles, providing your contact details and proof of your identity. Where appropriate, you may also withdraw your consent at any time by clicking on the unsubscribe link in our newsletters and by sending STOP by SMS. You have the right to outline general and specific guidelines on how you would like the aforementioned rights to be exercised in the event of death. You also have the right to submit a complaint to the Commission Nationale de l’Informatique et des Libertés (CNIL), the French supervisory authority in charge of the respect of obligations for the protection of personal data.

For any questions on the processing of your personal data, please contact us at the Établissement public du château, du musée et du domaine national de Versailles – Direction de la Communication – RP834 – 78000 Versailles or by email at donneespersonnelles@chateauversailles.fr.

request to create a school ticketing account

The personal data requested in the form to request the creation of a school ticketing account are necessary in order to allow creation and management of your account. Where appropriate, this allows us to send email communication on the programme of events, news and general information for visiting the Palace of Versailles for teachers and activity centre groups; segmentation and programming of automated campaigns; compilation of statistics on email (opening and clicks); and email address verification. This information is collected for the purposes of the Établissement public du château, du musée et du domaine national de Versailles, which is responsible for processing it. It is provided either on a contractual basis or on the basis of your consent to communication. It may be communicated, for these same reasons, to authorised persons from the Palace and our service providers. It is stored for three years (ten years for invoicing data) from the date of your registration.

You have the right to access, modify, remove, oppose, transfer or limit the processing of information concerning you, which you may exercise by emailing donneespersonnelles@chateauversailles.fr or by writing to the Établissement public du château, du musée et du domaine national de Versailles – Direction de la Communication – RP834 – 78000 Versailles, providing your contact details and proof of your identity. Where appropriate, you may also withdraw your consent at any time by clicking on the unsubscribe link in our newsletters. You have the right to outline general and specific guidelines on how you would like the aforementioned rights to be exercised in the event of death. You also have the right to submit a complaint to the Commission Nationale de l’Informatique et des Libertés (CNIL), the French supervisory authority in charge of the respect of obligations for the protection of personal data.

For any questions on the processing of your personal data, please contact us at the Établissement public du château, du musée et du domaine national de Versailles – Direction de la Communication – RP834 – 78000 Versailles or by email at donneespersonnelles@chateauversailles.fr.

the contact form

The personal data requested in the contact form are necessary in order to process your request. This information is collected for the purposes of the Établissement public du château, du musée et du domaine national de Versailles, which is responsible for processing it. It is provided based on your consent. It may be communicated, for these same purposes, to authorised persons from the Etablissement and our service providers. It is stored for three years from the date of your registration.

You have the right to access, modify, remove, oppose, transfer or limit the processing of information concerning you, which you may exercise by emailing donneespersonnelles@chateauversailles.fr or by writing to the Établissement public du château, du musée et du domaine national de Versailles – direction de la communication – RP834 – 78000 Versailles, providing your contact details and proof of your identity. You may also withdraw your consent at any time by clicking on the unsubscribe link in our newsletters. You have the right to outline general and specific guidelines on how you would like the aforementioned rights to be exercised in the event of death. You also have the right to submit a complaint to the Commission Nationale de l’Informatique et des Libertés (CNIL), the French supervisory authority in charge of the respect of obligations for the protection of personal data.

For any questions on the processing of your personal data, please contact us at the Établissement public du château, du musée et du domaine national de Versailles – Direction de la Communication – RP834 – 78000 Versailles or by email at donneespersonnelles@chateauversailles.fr.

Mobile Apps

Data collected as part of the use of the official application of the Palace of Versailles

The information collected through the use of the mobile application of the Palace of Versailles (iOS app and Android app) are stored in databases. The collected data are anonymous and do not constitute personal data to link them to a user. The data is collected in order to better know the use that is made of the application and thus improve it. This data makes it possible in particular to propose information adapted to the user according to his behavior in the application.

Palace of Versailles App

Palace of Versailles App

The official Palace of Versailles visitor app.

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