Plan your visit (group)

FAQ GROUP

Information for single tickets

Practical information
Tickets and prices
Visits and advice
Services on site
FAQ

Information for single tickets

Tickets and prices

Access and services

Exhibitions and Shows

Families and children

Schools

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Tour: is the tour of the State apartments always included?

For reasons of convenience and relevance to the theme being explored, the State apartments are not systematically included in the itinerary for tours and workshops. A teacher can ask a facilitator to guide them to other areas of the palace after a tour or workshop. Please note that there is no re-admission after exiting the palace.

Tour: can Ivisit the Gardens free of charge with my class?

Self-guided tours of the gardens are free for French school parties. Please be aware that there is an entrance charge for the gardens on days where there is a Musical Fountains Show or Musical Gardens Show. You must buy a ticket.

Practical information: how to get to the Palace?

You can get to the Palace:

by RER/SNCF train
by shuttle or bus
by coach

There are several paid car parks. See all car parks on the interactive map

In front of the Palace: Place d'Armes for cars and coaches – open 24 hours a day. Parking is paid for all vehicles: see pricing conditions

In the Park: Grand Canal, Petit Trianon, Grand Trianon, Queen's Hamlet (coaches only at the Carrefour des châteaux de Trianon). Please print a second copy of your ticket for the driver. This will serve as proof of payment if you wish to access and park for free in the Park (Queen's Gate entrance). Parking at Place d'Armes is still subject to a charge.

Access to the Park is free for pedestrians, bicycles, disabled people and their companions (upon presentation of proof).

How do I book a visit with my class ?

Self-guided tours, must be booked by telephone on +33 (0)1 30 83 04 05.

Activities with a mediator (visits, workshops) and courses must be booked through the online ticket office dedicated to teachers and camp organisers.

Consult the tutorial to guide you through the online ticket office.

Practical information: how can I prepare for my visit effectively?

A number of tools are available to help you prepare for your trip to Versailles, extend your tour, or prepare your lessons:

Teachers’ newsletter

Sign up for the special teachers’ newsletter and keep up to date with new features, exhibitions and events, and facilitate visits to the Palace of Versailles. Sign up.

The resources portal on our website has a wealth of educational resources for all student levels. Access the resources portal.

Pages devoted to the different areas of the Estate and the “Great characters” page of the History section. Find out more

The Palace of Versailles collections website which lists all the Palace collections online. Access the collections website.

Official mobile apps can be downloaded free of charge from the App Store and Google Play

Audio tours on the “Palace of Versailles” app will guide you through the Palace and Trianon Estate and help you find your way round the entire Estate using an interactive map. Set out and discover the gardens of Versailles with the official “Gardens of Versailles” app.

The interactive map lets you plan your visit in advance or onsite: access, services, practical advice, etc. Access the interactive map on the website bienvenue.chateauversailles.fr

During temporary exhibitions on the estate site, game booklets (only in French) are available on request at the reception desk at the South Ministers’ Wing. You can also download them on the website resources page.

Can I bring my class without a booking ?

Access to the Palace is not possible without a booking.

The gardens are accessible without reservation during the low season (1 November - 31 March) and every Monday throughout the year.

How should I pay for my booking ?

Please send your payment as soon as possible after making a booking via the online ticket office. The Palace of Versailles must be able to process and clear the payment within 15 days of reception of the booking form. If the payment is not confirmed within this 15-day period, your booking will not be validated. Payment details are included in the booking confirmation.

The following payment methods are accepted:

Bank card
Payment against invoice, authorised only for public bodies, who should send an order form (the original of which must be presented on the day of the visit)
Bank transfer
Bank or post office cheque payable in France

You will receive an order form which must be signed and returned (bearing the stamp of the school or other establishment) to versailleseducation@crm.chateauversailles.fr.
For information, self-guided tours, booked by telephone, are free.

How do I access the teachers’ online ticket office and make a booking ?

To use the online ticket office, you must first create an account. To do this, fill in the account creation form. You will then receive an email with your login details, enabling you to log into your account and make a booking.

If you have already made purchases using a different Palace of Versailles online ticket office, please use a different email address, professional and nominative, to set up your teacher’s account.

The process for making an online booking :

Step 1 : Log in to the schools’ online ticket office
Step 2 : Choose the date and time of your visit
Step 3 : Fill in the number of participants (pupils and adults) and select “1” for the number of groups
Step 4 : Add to basket
Step 5 : Fill in the name of the group
Step 6 : Fill in the “comments” field (pupils’ academic level, specific requirements etc.)
Step 7 : Accept the terms and conditions of sale by checking the relevant box in order to validate the booking
Step 8 : An email and a booking confirmation will be sent to the email address used to set up the account

Can my group have lunch on site ?

Please note that picnics are not permitted in the gardens. The only picnic space in the gardens is the Marmousets Hall (access with a Gardens ticket).

In the rest of the Estate of Versailles, picnics are only permitted in specific areas. Locate the picnic areas

There is a picnic area in the Park on the Saint Antoine Plain.
You can also picnic at the Lake of the Swiss Guard (located outside the Estate, but accessible on foot from the Palace, opposite the Orangery).

My group includes a disabled individual. What should I do to prepare for their visit ?

If the group includes a young person who is disabled or has reduced mobility, you should mention this at stage 2 of your booking in the “comments" field.

What is the maximum permitted group size ?

The maximum size is 35, including accompanying adults.

If the group contains additional adults not considered to be accompanying adults, they must number a maximum of 3 and will be required to purchase a ticket.

How can I cancel or change my booking ?

Cancellations before payment must be made via your client account on the online ticket office.

Once payment has been made, your booking may be cancelled up to 15 days before the date of the visit by sending an email to versailleseducation@crm.chateauversailles.fr

For any cancellation made less than 15 days before the date of the visit, the payment remains due to the Établissement public du château, du musée et du domaine national de Versailles and will be invoiced if payment is made by order form.

Bookings cannot be changed. Teachers must cancel the booking in question using their online account. They should then make a new booking according to their needs.

How far in advance can I book a visit?

Bookings open 3 months in advance, on the first working day of the month from 9am. (For example, for a visit in January, bookings can be made from the first working day of October at 9am).

It is no longer possible to make a booking less than one month before the visit (except for self-guided visits and training courses, for which telephone bookings are possible until the day before).

On which public holidays is Versailles open to the public?

The Versailles estate is closed on the 1^st January, 1^st May and 25^th December.

It is open on other public holidays, except when they fall on a Monday, the weekly closing day.

On Mondays, only visits for school groups are offered: http://en.chateauversailles.fr/teachers

How to add to your visit

Self-guided visits are free.

They allow you to benefit from a direct access slot to the visit of the Palace as well as the right to speak. They can be booked to complement another activity (e. g. a self-guided visit in the morning and guided tour with a mediator in the afternoon).

The garden are free but please note that visitors must pay for access to the gardens on Fontains Show and Musical Gardens day

They must be booked by telephone. You will then receive a confirmation form that you need to sign and return (with the stamp of the establishment)
to: visitesautonomes@crm.chateauversailles.fr

How can I visit the Gardens?

During the low season (1 November - 31 March), the gardens are free to visit without booking.
In the high season (1 April - 31 October), admission is charged on the days of the Musical fountains show and the Musical Gardens.

Tickets are compulsory (free for French school groups on presentation of a list of pupils and proof of identity).

How can I introduce children to the Palace of Versailles? Are there any games booklets I could do with them?

Yes, we offer games booklets (downloadable for free) for introducing children to the Palace of Versailles.

The games booklets will help teach your children about the different areas of the Estate, based on their age:

Versailles, the palace of Louis XIV (6 to 12 years old) presents the royal apartments and life in the Court of Louis XIV
The Water Theatre Grove at Versailles offers a visit structured around different questions and stages that are both fun and educational to help children discover this iconic grove in the Versailles gardens.
The Gallery of Coaches will help children have fun as they discover the history of these coaches.

You can also download our Gardens of Versailles application which include visits and games specially designed for children.