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FAQ

Information for single tickets

Tickets and prices

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Families and children

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What are the health precautions in place for visiting the Palace of Versailles in perfect safety?

The Palace and Estate of Versailles are open. In compliance with government regulations, health precautions and measures to control numbers have been put in place.

Consult all the measures implemented on the page dedicated to the 2020 visiting conditions.

Are pushchairs allowed inside the Palace?

Due to the closure of the left luggage service for sanitary reasons, the pushchairs are tolerated inside of the Palace. We strongly recommend the use of baby carriers and kangaroo bags as much as possible. Thank you for your understanding.
Pushchairs are allowed in the Gardens and the Park.
Under normal circumstances, pushchairs and metal baby carriers are not allowed inside of the Palace. You must leave them at the free bag deposit. We advise you to bring a baby carrier without a metal frame for babies under one year old.
See our visit routes and advice page to plan your visit to suit you based on duration, your family and the season.

How can I introduce children to the Palace of Versailles? Are there any games booklets I could do with them?

Yes, we offer games booklets (downloadable for free) for introducing children to the Palace of Versailles.

The games booklets will help teach your children about the different areas of the Estate, based on their age:

Versailles, the palace of Louis XIV (6 to 12 years old) presents the royal apartments and life in the Court of Louis XIV
The Water Theatre Grove at Versailles offers a visit structured around different questions and stages that are both fun and educational to help children discover this iconic grove in the Versailles gardens.
The Gallery of Coaches will help children have fun as they discover the history of these coaches.

You can also download our Gardens of Versailles application which include visits and games specially designed for children.

Are any of the visits adapted for children?

See our Visit routes and advice page for recommendations to help you plan your visit based on how much time you have, your interests and the season.
Some games booklets also offer visits to help children enjoy discovering the different areas of the Estate of Versailles : the "Grand Trianon", the "Water Theater grove" and the "Gallery of Coaches" games booklets.
If you want to book a Guided tour we recommend the "Louis XIV à Versailles" tour (in French) to explore the emblematic areas of the Palace as you discover a day in the life of the Sun King. For children ages 12 and up.
The Gallery of Coaches is also well-suited to young audiences: from the majestic coaches to the small cars that belonged to Marie-Antoinette’s children, the gallery lets you discover the life of the Court and the splendour of the Ancien Régime, the Empire and the Bourbon Restoration.
Download the "Gallery of Coaches" games booklet

Where do I need to go first when I arrive at the Palace?

For unaccompanied visits of the Palace:
Go to Entrance A with your tickets.
NB: tickets purchased online do not grant priority admission.

If you have not already purchased your tickets online, go to the ticket office in the South Ministers' Wing.

For a Family Activity or Guided Tour at the Palace:
Go to the guided tour entrance in the South Ministers' Wing with your booking information.

For a Family Activity or Guided Tour at the Estate of Trianon:
Go directly to the Grand Trianon entrance or the Petit Trianon entrance, depending on the location of your tour.

Are there bag deposits available where we can leave our things?

Automatic deposits are at your disposal to leave your personal items and luggage that do not exceed the limited format. You will find them at the Information points :

South ministers' wing : free automatic deposits are available (for luggage not exceeding 46 x 43 x 26 cm)
North ministers' wing : exclusively for school groups, free automatic deposits are available (for luggage not exceeding 46 x 43 x 26 cm)

Nevertheless, pushchairs are accepted in the museum.

Where can I have a picnic?

Picnics are allowed in the Park and at the Lake of the Swiss Guard (outside the Estate, opposite the Orangery).
NB: picnics are not allowed in the Versailles gardens.

Who can I contact for more information about access to the Palace for people with disabilities or temporary reduced mobility?

You can contact the specific visitors’ department by calling +33(0)1 30 83 75 05 or emailing versaillespourtous@chateauversailles.fr for more information on access to the Palace and possible routes for your visit.

Are there bag deposits available for me to leave my things?

Automatic deposits are at your disposal to leave your personal items and luggage that do not exceed the limited format. Nevertheless, pushchairs are accepted in the museum. Find out more about visiting conditions on this page