To modify information in your customer account, please send an email to email@example.com
Consult the tutorial to guide you through the online ticket office.
There are various tools available for preparing your visit to Versailles, taking it further and preparing your lessons:
Using audio tours, the Palace of Versailles application guides visitors around the Palace and Estate of Trianon and helps users identify where they are on the Estate via an interactive map.
Discover the gardens using the “Gardens of Versailles” application.
Some of the mobile applications offer visit routes that are specifically designed for children: Gardens of Versailles (discovering Versailles’ fountain engineers)
Getting there, services, practical advice, etc.: organise your visit using the interactive map.
Please send an email to this adress if you require a large quantity of games booklets for your visit.
You can register for the teachers’ newsletter and keep up to date with news, exhibitions and events and facilitate your visits to the Palace of Versailles (in French only).
This access does not allow admission without queuing nor give teachers the right to lead guided tours.
For the Palace and the Estate of Trianon, teachers must carry with them a list of the pupils’ names and dates of birth (official school document).
Please send your payment as soon as possible after making a booking via the online ticket office. The Palace of Versailles must be able to process and clear the payment within 15 days of reception of the booking form. If the payment is not confirmed within this 15-day period, your booking will not be validated. Payment details are included in the booking confirmation.
The following payment methods are accepted:
You will receive an order form which must be signed and returned (bearing the stamp of the school or other establishment) to firstname.lastname@example.org.
For information, self-guided tours, booked by telephone, are free.
To use the online ticket office, you must first create an account. To do this, fill in the account creation form. You will then receive an email with your login details, enabling you to log into your account and make a booking.
If you have already made purchases using a different Palace of Versailles online ticket office, please use a different email address, professional and nominative, to set up your teacher’s account.
The process for making an online booking :
The Education Pass enables any working teacher to visit the Versailles Estate free of charge, including :
*Please note, entrance to the gardens must be paid for on Fountains Shows and Musical Gardens days. More information
You can also picnic beside the Lake of the Swiss Guard (outside the Estate but accessible on foot from the Palace - opposite the Orangery).
Please note that picnics are not permitted in the gardens of Versailles.
You can get to the Palace:
There are several paying car parks. See all the car parks on the interactive plan
Access to the Park costs €6 for a car and €30 for a coach (12 seats and above).
Access to the Park is free for pedestrians, cyclists, disabled individuals and an accompanying person (on production of proof of disability).
If the group includes a young person who is disabled or has reduced mobility, you should mention this at stage 2 of your booking in the “comments" field.
The maximum size is 35, including accompanying adults.
If the group contains additional adults not considered to be accompanying adults, they must number a maximum of 3 and will be required to purchase a ticket.
Cancellations before payment must be made via your client account on the online ticket office.
Once payment has been made, your booking may be cancelled up to 15 days before the date of the visit by sending an email to email@example.com
For any cancellation made less than 15 days before the date of the visit, the payment remains due to the Établissement public du château, du musée et du domaine national de Versailles and will be invoiced if payment is made by order form.
Bookings cannot be changed. Teachers must cancel the booking in question using their online account. They should then make a new booking according to their needs.
Bookings open 3 months in advance, on the first working day of the month from 9am. (For example, for a visit in January, bookings can be made from the first working day of October at 9am).
It is no longer possible to make a booking less than one month before the visit (except for self-guided visits and training courses, for which telephone bookings are possible until the day before).
The Versailles estate is closed on the 1st January, 1st May and 25th December.
It is open on other public holidays, except when they fall on a Monday, the weekly closing day.
On Mondays, only visits for school groups are offered: http://en.chateauversailles.fr/teachers
Self-guided visits are free.
They allow you to benefit from a direct access slot to the visit of the Palace as well as the right to speak. They can be booked to complement another activity (e. g. a self-guided visit in the morning and guided tour with a mediator in the afternoon).
The garden are free but please note that visitors must pay for access to the gardens on Fontains Show and Musical Gardens day
They must be booked by telephone. You will then receive a confirmation form that you need to sign and return (with the stamp of the establishment)