What are the rules for admission to the Palace with young children (pushchairs, baby carriers)?

  • Certain items (large bags, suitcases, rucksacks, umbrellas, pushchairs, baby carriers with metal frames, sharp objects etc.) are prohibited in the Palace rooms and may be left at the left luggage desk. It is advisable to bring a baby pouch or a sling with no metal frame for children aged under one year. Pushchairs are allowed in the Park and Gardens 
  • See all our visit routes and advice to plan your visit according to your schedule, your family's interests and the season.

Can I bring bulky items to the Palace?

Due to application of the anti-terrorist security plan, large bags and suitcases are prohibited. No bags larger than the maximum size (55cm x 35cm x 20cm) will be admitted, and must be checked and left at left luggage desk

Are pushchairs allowed inside the Palace?

  • Pushchairs and baby carriers with metal frames are not allowed inside the Palace. You must leave them at the free bag deposit. We advise you to bring a baby carrier without a metal frame for babies under one year old. Pushchairs are allowed in the gardens and the Park.
  • See our visit routes and advice page to plan your visit to suit you based on duration, your family and the season.

Where can I find toilets and baby-changing tables?

There are several free toilets at the Palace (locate them on the map). Unless otherwise stated, they are accessible for people with reduced mobility. Toilets with baby-changing tables are available without a ticket, as soon as you arrive. They are located in the South Ministers' Wing on the left of the Honour Courtyard. More information

What activities are available for families?

Our family activities provide children and their parents with a fun way of discovering the places and collections of the Estate of Versailles (the Palace, gardens and Estate of Trianon).
Children are not permitted to participate in family activities by themselves, they must be accompanied by an adult from their family.

An average family group is composed of 4 individuals (2 children, 2 adults).

We recommend that you respect the suggested age limits for each family activity since they are designed with children’s cognitive development in mind.

Once you have finished the family activity, you can continue to the unaccompanied visit of the Palace or Trianon (depending on where your activity takes place) as well as the gardens (NB: admission to the gardens is free except on Musical Fountains Show and Musical Gardens days. An admission fee will be charged to visit the gardens on Musical Fountains Show and Musical Gardens days. Admission is free for children under 6 years old). 
For more information, consult our Visit routes and advice page to find the best route for your family based on the duration, your interests and the season.

See upcoming family activities (available in French)

How can I introduce children to the Palace of Versailles? Are there any games booklets I could do with them?

Yes, we offer games booklets (downloadable for free) for introducing children to the Palace of Versailles.

The games booklets will help teach your children about the different areas of the Estate, based on their age:


You can also download our Gardens of Versailles application which include visits and games specially designed for children.

 

Are any of the visits adapted for children?

  • See our Visit routes and advice page for recommendations to help you plan your visit based on how much time you have, your interests and the season. 
  • Some games booklets also offer visits to help children enjoy discovering the different areas of the Estate of Versailles : the "Grand Trianon", the "Water Theater grove" and the "Gallery of Coaches" games booklets.
  • If you want to book a Guided tour we recommend the "Louis XIV à Versailles" tour (in French) to explore the emblematic areas of the Palace as you discover a day in the life of the Sun King. For children ages 12 and up.
  • The Gallery of Coaches is also well-suited to young audiences: from the majestic coaches to the small cars that belonged to Marie-Antoinette’s children, the gallery lets you discover the life of the Court and the splendour of the Ancien Régime, the Empire and the Bourbon Restoration.
    Download the "Gallery of Coaches" games booklet

Where do I need to go first when I arrive at the Palace?

For unaccompanied visits of the Palace:
Go to Entrance A with your tickets.
NB: tickets purchased online do not grant priority admission.

If you have not already purchased your tickets online, go to the ticket office in the South Ministers' Wing.

For a Family Activity or Guided Tour at the Palace:
Go to the guided tour entrance in the North Ministers' Wing with your booking information.

For a Family Activity or Guided Tour at the Estate of Trianon:
Go directly to the Grand Trianon entrance or the Petit Trianon entrance, depending on the location of your tour.

Once we have finished the family activity, can we access the unaccompanied visit and the gardens?

Yes, you can go straight to the unaccompanied visit of the Palace (the King's Apartments, the Royal Chapel, the Hall of Mirrors, the Apartments of Mesdames and the temporary exhibitions) or the Estate of Trianon (Petit Trianon or Grand Trianon) depending on the location of your activity.
Admission to the gardens is free except on Musical Fountains Show and Musical Gardens days when an admission fee is charged (free admission for children under 6 years old).

Can I book an activity for my family only?

No, you cannot book a family activity for your family only. You can, however, book a Private Tour (€1000)  that allows you to customize your own personalized visit with a guide just for you and your family. For more information: +33 (0)1 30 83 77 82 - Group composition: maximum of 20 people. Bookings by email only: visiteprivee@chateauversailles.fr

Are there bag deposits available where we can leave our things?

Certain items (pushchairs, baby carriers with metal frames, backpacks, suitcases and umbrellas, etc.) are not allowed inside the Palace. The Palace provides free bag deposits at different entrances where you may leave these items. 


If you have booked a family activity, the guide will show you to the bag deposit.

 

Are we allowed to take pictures inside the Palace?

The works in the permanent collection exhibition may be photographed or filmed for private use, but not for any collective or commercial purposes.  Visitors may not take photographs or film in the temporary exhibitions, unless otherwise stated at the entrance. To protect the works and guarantee a pleasant experience for all visitors, flash photography and extendible monopods for cameras and smartphones are prohibited.

What do I do if I lose my child in the rooms?

Security officers are available to assist you. The officers can be identified by their badges. They are present throughout the visit (in the courtyard, gardens, and museum entrances and exits.) A lost child can ask them for help. The child will receive immediate assistance and the officers will take the necessary measures to find the child’s chaperones. Likewise, chaperones or parents can also receive assistance from security officers if they have lost a child.

Will the family activities in the gardens be cancelled if it rains?

The Palace reserves the right to change or cancel activities in the event of bad weather.

Where can I have a picnic?

Picnics are allowed in the Park and at the Lake of the Swiss Guard (outside the Estate, opposite the Orangery).
NB: picnics are not allowed in the Versailles gardens.

Who can I contact for more information about access to the Palace for people with disabilities or temporary reduced mobility?

You can contact the specific visitors’ department by calling +33(0)1 30 83 75 05 or emailing versaillespourtous@chateauversailles.fr for more information on access to the Palace and possible routes for your visit.

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