FAQ

• Versailles Château Rive Gauche (RER C mainly from Saint-Michel and Champ de Mars stations); 10 min on foot from the Palace
• Versailles Rive Droite (Transilien mainly from Saint-Lazare and La Défense stations); 17 minutes on foot from the Palace
• Versailles Chantiers (Transilien mainly from Montparnasse station); 18 minutes on foot from the Palace

Buy two train tickets (outward and return) from your departure station to the station in Versailles, or a pass (Navigo, Mobilis or Paris Visite) including zones 1 to 4 if you are travelling from Paris.

NB: the T+ ticket is not valid for this journey.

View the map showing all the stations for getting to the Estate of Versailles

Consult train times

The Estate of Trianon (the Grand Trianon, the Petit Trianon and Marie-Antoinette’s Estate) is open from 12.00pm.

From the city via the Park :
On foot, by bike or car, go through the Saint Anthony gate (pedestrians and bikes, vehicles are only allowed between 9am and 5.50pm on week-ends during high season) or through the Queen’s Gate (vehicles are only allowed between 9am and 4.50pm or 5.50pm depending on the season).

From the Palace via the Gardens and Park :
On foot (30 minutes), on the little train or in an electric vehicle (20 minutes). Go through the Prince’s Courtyard to enter the gardens.
NB: the admission to the Gardens is charged on Musical Fountains Show and Musical Gardens days (included in the Passport ticket).

Public transport:
In high season (April to October), the TRI bus of the Versailles Phébus network runs between Versailles Chantiers train station, Versailles Château Rive Gauche train station, the Palace of Versailles, Versailles Rive Droite train station and the Palaces of Trianon (terminus “Les Trianons”).
Journey times and routes available at www.phebus.tm.fr

Disabled access :
It is advisable to go to the Estate of Trianon by car or bus from the city, or in an electric vehicle from the Palace.
Enter via the Queen’s Gate; parking is and dedicated spaces are available upon presentation of proof of disability (proof of disability card or European disabled parking permit).
There are access ramps at the entrances to the Trianon Palaces.
Manual wheelchairs are available for free for visiting the Grand Trianon and the Petit Trianon.
Guide dogs and trainers are allowed upon presentation of proof.
Please note that the first floor of the Petit Trianon is not accessible to people with a motor disability, but a multimedia room on the ground floor provides a presentation of the first floor and the attic.

• I have a visit to the Grand Trianon: I get there directly from the entrance of the Grand Trianon. To get there from the Palace of Versailles : by walking from the castle (about 30 minutes), or with the little train
• I have a visit to the Petit Trianon: I get there directly from the Petit Trianon entrance. To get there from the Palace of Versailles: by walking from the castle (about 30 minutes), or with the little train

Except if otherwise indicated, the meeting point for guided tours is at the welcome desk is in the North Ministers’ Wing, except for Trianon's visite where the meeting point is in front of the Petit Trianon.

In the event of the loss or theft of any of your belongings or ID, you can contact the following organisations : 

• The Palace (during the week following the loss or theft) at + 33 (1) 30 83 75 55
• Municipal Police (during the fortnight following the loss of theft) at 33 (1) 30 97 81 60 or at 3bis, passage Pilâtre de Rozier 78000 Versailles

For all complaints, leave a messge using the contact form. 

The Palace of Versailles is closed on 1 January, 1 May and 25 December. It is open on all other national holidays except on Mondays, the weekly closing day.

More information for preparing your visit

• Due to the closure of the left luggage service for sanitary reasons, the pushchairs are tolerated inside of the Palace. We strongly recommend the use of baby carriers and kangaroo bags as much as possible. Thank you for your understanding.
• Pushchairs are allowed in the Gardens and the Park.
• Under normal circumstances, pushchairs and metal baby carriers  are not allowed inside of the Palace. You must leave them at the free bag deposit. We advise you to bring a baby carrier without a metal frame for babies under one year old.
• See our visit routes and advice page to plan your visit to suit you based on duration, your family and the season.

The main entrance to the Palace of Versailles is via the Honour Gate.

For unaccompanied visits of the Palace:

• If you do not have tickets when you arrive and are not eligible for free admission, go to the ticket office in the South Ministers' Wing (on the left of the Honour Courtyard), then proceed to Entrance A of the Palace for individuals.
• If you have booked your ticket online and printed it at home, or if you are entitled to free admission: go directly to Entrance A of the Palace with your documentary proof.

For Guided Tours:
The guided tours reception of the Palace is located in the North Ministers' Wing (on the right of the Honour Courtyard).

For disabled people:
The central pedestrian path from the Honour Gate provides easier access to the Royal Gate and Entrance A.
Parking in the Honour Courtyard is free for disabled people on presentation of named proof of disability (proof of disability card or European disabled parking permit).

The Park surrounding the Grand Canal is free and open daily (except in extreme weather conditions: snow, strong winds, etc.) and can be accessed via the gardens or the city.  You may visit the park on foot, horseback, by boat, Segway®, with an electric vehicle or on the little train.  Vehicles must pay a fee to enter the Park (€3 for motorcycles, €6 for cars, €30 for coaches) except for disabled people upon presentation of proof of disability. Parking spaces are available at the Grand Canal, at the entrance to the Petit Trianon, the Grand Trianon and the Queen's Hamlet.

From the city, three entrances provide direct access to the park, depending on what you want to see:

• The Queen's Gate (north-east): located on the Boulevard de la Reine, near the gardens.
  On foot or by bike from 7am or 8am to 6pm or 8:30pm depending on the season, or by car from 9am to 4:50pm or 5:50pm.
• Saint Anthony Gate (north): located on D186 when arriving from Chesnay, near Marie-Antoinette’s Estate. 
  On foot or bike from 9:30am to 6pm or 7pm depending on the season. Vehicles are only allowed on weekends in high season (access is charged, last entrance is at 6:50pm). 
• Sailors' Gate (south): located on Route de Saint-Cyr (D10). 
  On foot or by bike from 9:30am to 6pm or 7pm depending on the season.

You can reach the Park from the Palace by crossing the gardens on foot and going through the Petite Venise Gate.

NB: admission to the gardens is charged on Musical Fountain Show and Musical Gardens days. You cannot cross the gardens on these dates without paying the entrance fee.

• All the areas open for unaccompanied visits of the Palace and the Grand Trianon are accessible for disabled people.
• The first floor of the Petit Trianon is not accessible to people with a motor disability. However, a multimedia room on the ground floor provides a presentation of the first floor and the attic.
• If you are visiting as an individual, take a look at the guided tours page. If you are visiting as a group, please see the proposed tours on the dedicated page.

For more information, please contact versaillespourtous@chateauversailles.fr or call us on +33(0)1 30 83 75 05.

The audioguide can be booked in addition to your Palace or Passport ticket (€5 full price and €4 reduced price). It is available in 12 languages.
An audioguide counter is available in the Vestibule of the Gabriel Pavilion (every day except Monday).